Every time I take my car to one of their stores they try to sell me on a thousand dollar repair.The last time I went their will be my last.I went in for an oil change , and they told me I needed a whole list of 'things they noticed while changing the oil'! I have a friend who used to work for Vespia's and I called him to ask his opinion.I told him everything the salesman was tryng to get me to buy.
He told me to just have the oil change finished and not to sign for anything else.I told the manager thatI only wanted the oil change and that I'd get a second opinion on the other needed repairs.The salesman/manager seemed annoyed that I wasn't buying their lines about "needed repairs,safety issues and 90 days-same as cash credit card.I told him I was taking the car to my mechanic .Instead of giving me my car back-they left it up on the lift for awhile,while they continued to badger me to buy.I talked to my friend who works at a dealership in the area about the bill.He looked at the bill and told me what I suspected.They must be having a slow day and needed to hit their numbers.The repair bill was full of high profit items that they receive incentive's on.One of these items was a fuel injection service.The salesman told me it was because I had restricted injectors!How could he tell this from an oil change???My friend told me that this service is commonly pushed because it is almost pure profit for the company.He said that it was not needed as "the only cleaning of the injectors that this service does is from a bottle of additive that goes in the gas tank.I could go to any parts store and buy a gas additive for a few dollars.He said that most times it isn't even done right anyway,and that he's seen numerous problems caused by a poorly trained "mechanic" performing this service.They said my brakes and rotors all needed to be replaced.Cost 697.00 dollars.They said my car was not good to drive in this condition. I took my car to his shop and had a free inspection done.He said my brakes were fine.I hadover 50 % left on the front and 65%left on the back.Vespia's also said I needed an alignment!
I never had any complaints about my brakes or my car pulling or any other problem.The dealership told me my car was fine .I will be taking my car to this dealership for repairs from now on.It was a much better experience for me and my purse !!!
Product or Service Mentioned: Goodyear Repair.